Shipping policy

Shipping Policy

Shipping

When will I receive my order?

Typically, it takes 3 - 7 days to process an order, after which it is shipped. Delivery time depends on your location and is estimated as follows:

  • Europe: 6 - 8 business days
  • USA: 3 - 4 business days
  • Australia: 2 - 14 business days
  • Japan: 4 - 8 business days
  • International: 10 - 20 business days

 

When will I receive my order?

It's difficult to predict shipping times. You can track the manufacturing times of our products and add additional days for shipping:

 

Tip: Fill out the table and update it based on our page about processing time updates. Enter the product categories that you sell in your store so that your customers know exactly which timeframes apply to which products.

 

Where will my order be shipped from?

We work with an on-demand order fulfillment company that processes orders with facilities all over the world. Depending on where you are, orders will be processed and shipped from the facility that can do so most efficiently.

 

Will I be charged customs fees for my order?

For international orders, additional customs and tax fees may apply. These fees are beyond our control and are set by the local customs office. Customs regulations vary from country to country. Please inquire directly with your local customs office to find out if duties and taxes apply to your purchases.

 

My order should have arrived by now, but I still haven't received it. What should I do?

Before contacting us, please help us by doing the following:

  • Check the shipping confirmation email for errors in the delivery address.
  • Ask the local post office if the package is available.
  • Inquire with your neighbors to see if the courier left the package with them.

If the delivery address was correct and the package was not left at the post office or with your neighbor, contact us at on your website. with your order number. If you find an error in your delivery address, we can send you a replacement order, but shipping will be at your own expense.

 

Orders

How are the products created?

We work with a print-on-demand dropshipper. They have locations all over the world. Depending on where you are, orders will be processed and shipped from the facility that can do so most efficiently.

 

Tip: Check out Printful's production footage to see how we create certain products.

 

How can I track my order?

You will receive a tracking link via email when your order is shipped. If you have any questions about tracking or your shipment, send us an email at on your website..

 

I received a wrong/damaged product. What should I do?

We're very sorry if the product you ordered arrived damaged. To help us resolve this quickly, please email us within a week with photos of the damaged product, your order number, and any other details you have about your order at on your website.. We'll suggest a solution as soon as possible.

 

Returns

What is your return policy?

We work with a print-on-demand provider that creates items only when they are ordered. To avoid overproduction, please consider the environment and avoid ordering unnecessary products. If there is an issue with your order, you can return it within 14 days. Please let us know if something is wrong with the order or if you are dissatisfied by contacting us at on your website..

 

Do you offer refunds?

Refunds are only offered to customers who receive incorrect or damaged items. If this applies, contact our customer